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  • Sales: Convert a coupon into a valid license
    Answer: If you want to convert your coupon into a license, please do the following: log in with your Thinstuff account, select Add/Manage a shop coupon! and ...
  • Licensing: Reactivate/Transfer a license
    Answer: Usually an activated XP/VS license is bound to the hardware of each machine. However, based on manual requests we do allow reasonable reactivation requests. ...
  • Technical: Installation and usage of TSX Scan
    Answer: With TSX Scan you only need the TWAIN or WIA scanner driver on the client computer. On the server computer you need either XP/VS Server ...
  • Technical: Auto Reconnect
    Answer:  enable the automatic reconnection if the RDP connection is dropped, please enable the checkbox as you see on the screenshot below   ...
  • Technical: Allow logon through Terminal Services in Windows Server Operating Systems
    Answer: Running a server operating system only Administrator is allowed for remote access.You have to give this permission to Remote Desktop User Group as well - ...
  • Technical: How do I install the Desktop Experience feature on Windows Server 2008/R2?
    Answer: If you want to use TSX Scan on a server operating system you have to install the Desktop-Experience-Feature. To install the Desktop Experience please do the ...
  • Technical: Uninstall TSX Scan
    Answer:   If you want to uninstall TSX Scan, please do the following :   Open "Programs and Features" by clicking the Start-Button /Control Panel / Programs and Features, ...
  • Technical: Support for Network Level Authentication on Windows XP SP3
    Answer: The newer RDP clients support "NLA" Network Level Authentication. Under XP SP3 "credssp" has to be enabled. KB951608 Click Start, click Run, type regedit, and then press ENTER. In ...

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