Invalid hardware key?

Roman Miklautz
2011-08-02 13:19

This only happens on a physical PC if your hardware has changed significantly (e.g. change of mainboard or complete PC ...) or on a virtual machine if the MAC address of the primary Windows Network interface has changed.

Usually an activated XP/VS license is bound to the hardware of each machine.

However, based on manual requests we do allow reasonable reactivation requests.
e.g. if your hardware breaks, or you change your server, etc.

In such a case we will release your license for another activation on a different system.

Please send us an email with following details to  :

  • Reason for reactivation
  • Thinstuff account username
  • License Number

This helps us to verify your legit  "connection" to that license.

Additonal Links:

FAQ -> Licensing on virtual machines

Tags: crash, Invalid hardware key, move, no connection possible, reactivate, transfer license