I

  • I have ordered the wrong license.
    Sometimes it happens, that you ordered a wrong license. Unfortunately we cannot change an already issued order resp. invoice. However, we can offer to cancel the ...
  • I have a problem but I cannot find the answer in the FAQ site?
    To help us analyse your problem here please do the following: First please check if you have installed XP/VS Server the latest version of XP/VS Server You can ...
  • Improve performance
    Learn some of the best practices to improve overall performance of RDP sessions and avoid timeouts and disconnections from remote desktop sessions. 1. Check your network connection“Check ...
  • Issues after recent Windows Updates?
    As a rule of thumb every second Tuesday per month is Microsoft's Patch-Day where Microsoft releases new Windows updates. During this event we are testing our ...
  • Installation and usage of TSX Scan
    With TSX Scan you only need the TWAIN or WIA scanner driver on the client computer. On the server computer you need either XP/VS Server ...
  • Install XP/VS Server on Server Operating Systems
    Before installing XP/VS Server on a server operating system please make sure that the Terminal Server role and the Terminal Server licensing service are not ...
  • Invalid hardware key?
    This only happens on a physical PC if your hardware has changed significantly (e.g. change of mainboard,RAM, etc.  or the complete PC ...) or on ...