License can't be activated

mona
2015-04-23 11:19

 

The message "License can't be activated ...." means that the license has already been activated!
For explanation:
During the activation process, some information of the hardware is transferred to the web server, which generates 
the license file. Once this process is completed, the download of new license starts automatically.
Now it is important that your web browser allows this download! 
Either the download is prevented, sometimes Pop-ups are even suppressed, which point out that files are ready for downloading.
Then - of course - you have the impression as if the activation process had not been carried out.
In any case, you have the option to download the license manually (top right -> "Overview").
Save that license file locally, open by double-click - the license is automatically imported into the XPVS Server administrator.
If you want to perform the activation process again, please let us know, because then the license must be released for activation once again.

The message during the activation process 

Error
License can't be activated -  License is already activated

signifies that the license has already been activated!

 

For explanation:

During the activation process, some information of the hardware is transferred to the web server, which generates the license file. Once this process is completed, the download of new license starts automatically.

Now it is important that your web browser allows this download! 
Either the download is prevented, sometimes pop-up are even suppressed, which points out that files are ready for download.
Then - of course - you have the impression as if the activation process had not been executed.

In any case, you have the option to download the license manually (click top right -> "My Licenses").  
In the list you will find your favourite license file. Save the license file locally, open with double-click - the license will be importedautomatically  into the XPVS Server Administrator.

If you want to perform the activation process again, the license must be released for activation
In this case please write an email to "support@thinstuff.com" with your license ID and the reason and we will release your license for reactivation (for free). 

Tags: activation, can't be activated, License