I have a problem but I cannot find the answer in the FAQ site?

To help us analyse your problem here please do the following:

First please check if you have installed XP/VS Server the latest version of XP/VS Server

You can download the latest version directly from our website

If the problem still persists, upload a TSRP (Thinstuff Support Request Package) .

Most of the time this is the fastest and most simple way to analyze 90% of possible server-side configuration problems and errors.

Please run :

C:\Program Files\Thinstuff\XPVS Server\TSSupportPackage.exe 

on that computer where XP/VS Termial Server is installed and follow the instructions to upload the package to our webserver(do not send as attachment).

We will then analyse it to find the problem.

Tags: can't, cannot, doesn't work, don't understand, error, Help me, login failed, no answer, other, Problem, question, solution, support, TSRP, Upload